1:1 MENTORSHIP AGREEMENT & TERMS OF PURCHASE
Last updated: August 2026

This 1:1 Mentorship Agreement (this "Agreement") is entered into between Rachel Hupp LLC, a Virginia limited liability company doing business as Radiantly Rooted (the "Company"), and the individual purchasing 1:1 Mentorship services (the "Client"). Mentorship services are performed by Rachel Cline (the "Mentor") on behalf of the Company.

By completing purchase, the Client acknowledges having read, understood, and agreed to be bound by this Agreement.


1. Scope of Services
1.1 Mentorship includes two (2) private sixty (60) minute video sessions per calendar month for the duration of the Term. The initial kickoff session constitutes the first of that month's two sessions and is not an additional session.

1.2 Between sessions, the Client has access to asynchronous support via Telegram (voice message and text), Monday through Friday, 9:00 a.m. to 5:00 p.m. Eastern Time. The Mentor provides a weekly check-in regardless of whether the Client initiates contact.

1.3 The Company provides personalized resources throughout the Term, which may include meditations, journal prompts, and grounding practices.

1.4 Scheduling. Sessions may be scheduled during a prior session or independently by the Client using the Mentor's scheduling link. Sessions are allocated per calendar month and do not accrue or carry forward into a subsequent month.

1.5 Rescheduling and missed sessions. Sessions may be rescheduled with at least twenty-four (24) hours advance notice, subject to availability within the same calendar month. Sessions cancelled with less than twenty-four (24) hours notice, and sessions missed without notice, are deemed used and will not be rescheduled or refunded. The Company may waive this provision at its sole discretion on a case-by-case basis, and any such waiver is governed by Section 15.
2. Program Tiers
2.1 All services described in Section 1 are included in every tier. Tier-specific inclusions are as follows:

(a) Grounded (4 weeks): two (2) private sessions and four (4) weeks of Telegram support.

(b) Becoming (3 months): six (6) private sessions and three (3) months of Telegram support.

(c) Anchored (6 months): twelve (12) private sessions and six (6) months of Telegram support.
3. Term
3.1 This Agreement covers a mentorship term of four (4) weeks, three (3) months, or six (6) months, as selected by the Client at the time of purchase (the "Term").

3.2 The Term ends automatically upon its expiration unless both parties agree in writing to renew or extend.
4. Fees, Payment, and Refunds
4.1 Payment. The Client may elect payment in full or an installment plan. Where an installment plan is elected, the first installment is due at purchase and remaining installments are billed automatically at monthly intervals. An installment plan constitutes a commitment to the full Term and is not a pay-as-you-go arrangement. The Client remains responsible for the full contracted amount regardless of level of participation.

4.2 Refunds. All fees are non-refundable. No refund will be issued for any reason, including unused sessions, unused Telegram support, early withdrawal from the Term, dissatisfaction with results, or a change in the Client's personal, professional, or financial circumstances. By completing purchase, the Client acknowledges that the fee is non-refundable and that this term forms part of the consideration for the reserved capacity described in Section 4.6.

4.3 Pre-purchase questions. The Client is encouraged to email hello@radiantlyrootedyoga.com with any questions prior to purchase. The Company will answer questions about scope, format, fit, and suitability before the Client commits.

4.4 Continuation credit. A Client who completes the Grounded tier and purchases the Becoming or Anchored tier within fourteen (14) days of the final session of the Grounded Term shall receive a credit equal to the full Grounded purchase price toward the subsequent Term.

4.5 Failed payments. In the event of a failed payment, the Client shall promptly update payment information. Access to services may be suspended until the payment is resolved. Where payment remains outstanding, the Company reserves the right to terminate this Agreement and to refer the outstanding balance for collection.

4.6 Reserved capacity. The Company accepts a limited number of clients at any given time. On purchase, capacity is reserved for the Client for the duration of the Term and is unavailable to others, whether or not the Client uses it.

4.7 Billing disputes and chargebacks. The Client agrees to contact the Company directly at hello@radiantlyrootedyoga.com to resolve any billing concern before initiating a chargeback or payment dispute with a card issuer or payment provider. Initiating a chargeback for services provided in accordance with this Agreement constitutes a breach of this Agreement, and the Company reserves the right to recover the disputed amount together with any associated fees and costs of collection.
5. Availability
5.1 Telegram support is available Monday through Friday, 9:00 a.m. to 5:00 p.m. Eastern Time. The Company does not guarantee a response within any specified timeframe. Response times may vary due to schedule, travel, illness, teaching commitments, loss of connectivity, or other circumstances.

5.2 Weekends, public holidays, and scheduled time away are excluded from Telegram availability. The Company will provide advance notice of planned periods of unavailability where practicable.

5.3 Where the Company is unavailable for more than two (2) consecutive business days outside of a normal weekend, the Term shall be extended by an equivalent number of days.

5.4 The Company reserves the right to reschedule a session where necessary due to illness, emergency, travel disruption, or other unforeseen circumstance. In such event the session will be rescheduled within the same calendar month or the Term will be extended accordingly.
6. Client Obligations and Communication
6.1 The Client determines the frequency and depth of communication within the parameters of this Agreement.

6.2 Telegram is the designated channel for all mentorship communication. Communications sent by email, SMS, or social media direct message may not receive a response.

6.3 The Client is responsible for attending scheduled sessions and for all actions taken or not taken as a result of the mentorship.

6.4 Telegram is not an emergency service. The Client agrees not to use Telegram for crisis situations, urgent mental health concerns, medical emergencies, or any matter requiring immediate attention. Telegram is not monitored continuously and messages may not be seen for an extended period. In the event of a crisis, the Client shall contact 911, or call or text 988 for the Suicide and Crisis Lifeline.
7. No Professional Advice; No Guarantee of Results
7.1 The Mentor is not a licensed physician, therapist, psychologist, attorney, or financial advisor. Mentorship is educational and developmental in nature and does not constitute medical care, mental health treatment, psychological counseling, legal advice, or financial advice.

7.2 No particular outcome or result is guaranteed. Outcomes depend on factors outside the Company's control, including the Client's effort, consistency, timing, and personal circumstances.

7.3 The Client is solely responsible for all decisions regarding health, finances, relationships, and life circumstances made during or as a result of the mentorship.

7.4 In the event of a medical or mental health emergency, the Client shall contact 911 or another licensed emergency service immediately.
8. Limitation of Liability
8.1 To the fullest extent permitted by law, the Company, the Mentor, and any person acting on the Company's behalf shall not be liable for any direct, indirect, incidental, special, or consequential damages, including financial, business, personal, or emotional damages, arising out of or relating to the Client's participation in the mentorship.

8.2 Participation is voluntary and undertaken at the Client's own discretion and risk.
9. Confidentiality and Recordings
9.1 The Company will treat the content of mentorship communications as confidential and will not disclose identifying details without the Client's permission.

9.2 The Client agrees to maintain the confidentiality of any stories, examples, or materials shared by the Mentor during the mentorship.

9.3 This relationship is not protected by legal privilege, including doctor-patient or attorney-client privilege. Where the Client discloses information indicating a risk of harm to self or others, or the abuse of a minor or vulnerable adult, the Company may be legally required to report that information to the appropriate authorities.

9.4 Sessions may be recorded for future review by both parties. Any recording is for the use of the parties only and will not be distributed to third parties.
10. Intellectual Property
10.1 All materials, frameworks, exercises, recordings, and resources provided during the mentorship, including the A.L.I.G.N. framework and all Radiantly Rooted program content, remain the intellectual property of the Company.

10.2 Such materials are licensed to the Client for personal use only and may not be reproduced, distributed, taught, sold, or shared without the Company's prior written permission.
11. Termination
11.1 Either party may terminate this Agreement.

11.2 Where the Client terminates prior to the expiration of the Term, no refund will be issued in accordance with Section 4.2, and any remaining scheduled installments remain due in accordance with Section 4.1.

11.3 The Company may terminate this Agreement at its discretion, including for non-payment, abusive, disrespectful, or threatening communication, or where the Company determines the relationship is no longer a suitable fit. Where the Company terminates, remaining scheduled installments shall cease, and any refund for unused time is at the Company's sole discretion.
12. Use of Client Feedback
12.1 The Company may request permission to feature the Client's feedback, results, or story in marketing materials. The Company will obtain the Client's express permission prior to any public use of the Client's name or likeness.
13. Governing Law and Dispute Resolution
13.1 This Agreement is governed by the laws of the Commonwealth of Virginia, without regard to conflict of law principles, regardless of the Client's place of residence.

13.2 Any dispute shall first be addressed through good-faith direct communication between the parties. Where a dispute remains unresolved, it shall be settled in the state or federal courts located in Virginia, and both parties consent to the jurisdiction of those courts.
14. Entire Agreement; Amendment
14.1 This Agreement constitutes the entire agreement between the parties with respect to mentorship services and supersedes all prior discussions, representations, and verbal agreements.

14.2 No amendment to this Agreement is effective unless made in writing and agreed to by both parties.
15. No Waiver
15.1 Any failure or delay by the Company in enforcing a provision of this Agreement does not constitute a waiver of that provision or of any other provision.

15.2 Any waiver granted by the Company applies only to the specific instance in which it is granted and does not modify this Agreement or create an obligation to grant a comparable waiver on any future occasion.
16. Severability
16.1 If any provision of this Agreement is found to be invalid or unenforceable, the remaining provisions shall remain in full force and effect.
17. Eligibility and Non-Transferability
17.1 The Client must be at least eighteen (18) years of age, or the age of majority in the Client's jurisdiction, to enter into this Agreement.

17.2 This Agreement is personal to the Client and may not be assigned, transferred, or resold to any other person.
18. Acceptance
18.1 By checking the acceptance box at checkout and completing purchase, the Client confirms having read, understood, and agreed to be bound by this Agreement in full, including the non-refundable terms set out in Section 4.